I-Team: Service Dogs Failing To Protect Families

CBS Boston

BOSTON (CBS) – For kids with severe food allergies, one misplaced crumb can be deadly. That is why service dogs that can warn children about these allergens are giving kids and their parents a new sense of security. But the I-Team has found several families who say their dogs are not doing anything to make them feel protected.

Christine Clifford and her husband paid $20,000 to buy Queenie, a dog that was supposed to warn her teenage sons of traces of peanuts. “I promised my kids. I promised them. Now you are going to be safe. You don’t have to worry anymore,” she said. But Christine was not able to keep that promise because she says the dog was never able to do her job. “She’s never really alerted. Period. Ever,” she said.

Queenie came from Angel Service Dogs based in Colorado Springs. It is a non-profit agency that promises…

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